Internet Explorer stops responding, stops working, or restarts

When browsing a website a sudden error comes up
Web sites do not display or work correctly, or Internet Explorer stops responding, stops working, or restarts
Internet Explorer stops responding

To fix Error, Follow these steps

Scan your computer for malicious software such as viruses, spyware, and malware
Verify that you have up-to-date virus and spyware protection.

Click Start, and then click Run. The Run dialog box opens.
Note If the Run command is not available, click Start, and then click Search on the Start menu.
Type wscui.cpl, and then press ENTER. Windows Security Center opens and displays the status of your malware or virus protection.
Note You might have to first click Windows Firewall to view the status of your malware or virus protection.
If there is a problem with your malware or virus protection, Windows Security Center might include recommendations. If this option is available, click Recommendations.

Scan your computer for malware.

How you scan your computer for malware depends on the malware-protection programs that you have. If you do not know how to scan your computer, an easy and free way to do this is to use the Windows Live OneCare safety scanner. To use the Windows Live OneCare safety scanner, follow these steps:

In Internet Explorer, visit the following Microsoft Web site: http://onecare.live.com/scan
Click Full Service Scan.

Note You might be notified that the Web site wants to run an add-on for the Windows Live OneCare safety scanner. Click the notification bar, and then click Run ActiveX Control to continue.

Important These steps will ask you to restart Internet Explorer. After you restart Internet Explorer, the content that you are viewing now will no longer be displayed. Therefore, create a shortcut to this Web page on your desktop now. Then, you can easily return to this page by double-clicking the shortcut on your desktop.

Step 2 Reset Internet Explorer settings.

In this step, we will ask you to delete all cookies and temporary Internet files that Web pages have saved on your computer. These files might slow down computer performance or might become damaged over time and cause Internet Explorer problems. To delete these files, follow these steps:

On the General tab, click Delete Cookies. Then, click OK.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, click to select the Delete all offline content check box. Then, click OK.

Note: Wait for Internet Explorer to delete your temporary internet files. This might take from several minutes to an hour or more to complete, depending on the size of your Temporary Internet Files folder.

On the General tab, click Clear History under History. Then, click Yes.
On the Content tab, click AutoComplete.
In the AutoComplete Settings dialog box, click Clear Forms, and then click OK.
In the AutoComplete Settings dialog box, click Clear Passwords, and then click OK.
Click OK to close the AutoComplete Settings dialog box.
Click OK to close the Internet Options dialog box.

Step 3 Disable add-ons and restart Internet Explorer.

In this step, we will ask you to disable all add-ons that you might have installed for Internet Explorer, such as the Windows Live toolbar, the Google toolbar, RoboForm, or ieSpell. Add-ons might cause conflicts or become damaged and cause Internet Explorer problems.
Start Internet Explorer.
On the Tools menu, point to Manage Add-ons, and then click Enable or Disable Add-ons. The Manage Add-ons dialog box opens.
In the Show box, click Add-ons that have been used by Internet Explorer.
Click an add-on in the list, and then click Disable under Settings.
Repeat this step for all add-ons that you see listed.
Click OK to close the Manage Add-ons dialog box, and then click OK to acknowledge the message that tells you that you might have to restart Internet Explorer.
Restart Internet Explorer.

Post Comment

CommentLuv badge