Techie guys supporting remote users,access remote computers via remote desktop client software. Techinical support engineer are benefit with these softwares as they can look into the problems physically, rather then giving a voice support where most users wont understand some…

Yesterday i came across this problem with one of the machine the problem was that the pc (which runs Windows XP with SP2) starts normally. The Windows splashscreen appears correctly and then the login prompt correctly loads. You can then…