How to Fix Cisco AnyConnect VPN Authentication failed error?

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Step-by-Step to fix Cisco Anyconnect Authentication failed errors

  • Takes long time for AnyConnect client to complete VPN Login.
  • Cisco anyconnect login failed
  • Cisco AnyConnect takes long time to initiate connection and Authentication failed.
  • Unable to Proceed, Cannot Connect to the VPN Service.
  • VPN Client Driver Encounters Errors after a Microsoft Windows Update.
  • Your environment does not meet the access criteria defined by your administrator
  • cisco anyconnect login failed
Cisco-AnyConnect-Authentication-failed

Method 1 : Step-by-Step to fix VPN Authentication failed Error.

Follow the below steps in your Windows 10 computer

Step 1
In the search field, type in Command Prompt, or just CMD.
Right click the top result, and select Run as Administrator.
Step 2
Enter net stop CryptSvc.
Step 3
Analyze the database to verify its validity by entering


Step 4
When prompted, choose OK to attempt the repair. Exit the command prompt and reboot the computer.

How to Fix Cisco AnyConnect VPN Authentication failed error?
Step-by-Step to fix VPN Authentication failed Error

Method 2 : Step-by-Step to fix Cisco Anyconnet VPN Authentication

Step 1
In the search field, type in Command Prompt, or just CMD.
Right click the top result, and select Run as Administrator.
Step 2
Enter net stop CryptSvc.
Step 3
Rename the following directory:

Step 4
Exit the command prompt and reboot the computer.

Method 3 : Download the Latest Cisco anyconnect secure mobility client

Cisco anyconnect for windows download and Cisco anyconnect secure mobility client mac Click here

Steps to install Cisco anyconnect secure mobility client on Windows and Mac

Extract the zip file and click on Setup.exe

Select the list of services required that your corporate network supports

 Latest Cisco anyconnect secure mobility client Module

Please note : Do not install all services as this may not require and will cause lot of problem in connecting to vpn

After selecting the required services click installed services.

Latest version Cisco anyconnect secure mobility client will be installed

Note : When upgrading to version Cisco anyconnect secure mobility client, old version will be removed automatically no need to do manual uninstallation

Why Cisco anyconnect login failed

Check for Windows update, if any patches waiting for update or reboot, apply and reboot.
If the computer was in sleep mode or Hibernation mode, Reboot your computer.
Open Task manager, go to Details tab> search for vpngui.exe, end task.
Connect your laptop to Mobile hotspot and try connecting to Cisco anyconnect.

Above Steps will resolve Cisco anyconnect login failed Problem.

Why cisco anyconnect vpn service not available ?

In Windows 10 search type in Task Manager, open the app, then Go to Details scroll down to look for vpnui.exe , select and click on End task.
Scroll down look for vpnagent.exe, select and click on End task

In Windows 10 Search type in services, open the app, scroll down and look for
Cisco AnyConnect Secure Mobility Agent for Windows check services are running or not, if not start the service
Cisco Secure Operations Check services are running or not, if not start the service

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