Welcome to ITTechSolution.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. By using this site, you agree to the practices described below. This policy is compliant with the EU GDPR, UK GDPR, Google AdSense requirements, and the Indian Information Technology Act 2000.
1. Who We Are
ITTechSolution.com is a technology troubleshooting blog owned and operated by an individual publisher based in Mumbai, Maharashtra, India. We publish step-by-step guides to help everyday users fix Windows, Android, and device problems. For privacy-related queries, you can reach us at support@ittechsolution.com or through our Contact page at ittechsolution.com/support-contact-us/.
2. Information We Collect
We collect information in two ways:
- Information you provide: your name, email address, and message when you contact us or leave a comment on an article.
- Information collected automatically: when you visit the site, we receive your IP address, browser type, device type, operating system, pages visited, time on page, and referring website. This data is collected through cookies and Google Analytics.
We do not collect sensitive personal data such as financial details, health information, or government identification numbers.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver our articles and guides to your browser.
- To respond to messages sent through our contact form.
- To understand how visitors use the site and improve our content using Google Analytics.
- To display relevant advertisements through Google AdSense.
- To detect and prevent spam or abusive activity on the site.
Under GDPR, we rely on legitimate interest for analytics and website operation, and on your consent for advertising cookies, which you control via our cookie consent banner.
4. Google AdSense — Advertising
This website uses Google AdSense to display advertisements. AdSense is operated by Google LLC, headquartered in the United States. Google uses cookies to serve ads based on your previous visits to this site and other websites across the internet.
| Required Google AdSense Disclosure Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites. You can opt out of personalised advertising by visiting: adssettings.google.com |
To learn more about how Google uses data: policies.google.com/privacy
To opt out of personalised ads: adssettings.google.com
5. Google Analytics
We use Google Analytics 4 (GA4) to understand visitor behaviour on ITTechSolution.com. GA4 collects anonymised data including page views, session duration, device type, and approximate geographic location (country or city level only). IP addresses are anonymised by default. We never use Analytics data to identify individual visitors.
Opt out of Analytics tracking: Google Analytics Opt-out Browser Add-on.
6. Cookies
Cookies are small text files placed on your device by a website. ITTechSolution.com uses these cookie categories:
- Strictly necessary: essential for the site to function. Cannot be disabled.
- Analytics cookies: Google Analytics (_ga, _gid) — track usage anonymously. Retained up to 2 years.
- Advertising cookies: Google AdSense (IDE, DSID) — deliver and personalise ads. Retained up to 13 months.
- Preference cookies: remember your cookie consent choice for up to 1 year.
When you first visit the site, a cookie banner will ask for your consent before non-essential cookies are placed. You can update your preferences at any time, and you can also manage cookies through your browser settings.
7. Third-Party Services
We do not sell, rent, or trade your personal data. We share data only with the third-party services needed to run this website:
- Google LLC — AdSense (advertising) and Analytics (traffic analysis). Covered by EU-US Data Privacy Framework.
- Automattic (Akismet) — spam comment detection and filtering.
- WordPress.org — the content management platform powering this site.
- Web hosting provider — stores website files and processes server logs, retained for 30 days.
Each provider operates under its own privacy policy and applicable data processing agreements.
8. Your Rights
Depending on where you are located, you have the following rights over your personal data:
| EU and UK Visitors — GDPR Rights Access: request a copy of personal data we hold about you. Rectification: ask us to correct inaccurate or incomplete data. Erasure: request deletion of your personal data at any time. Restrict processing: ask us to pause how we process your data. Object: object to processing based on legitimate interests. Withdraw consent: withdraw cookie consent at any time via the banner. Complain: contact your national data protection authority. |
| Indian Visitors — IT Act 2000 and DPDPA 2023 Review and correct personal data you have provided to us. Withdraw consent for processing of your personal data. Raise a grievance — we will respond within 30 days. |
To exercise any of these rights, email support@ittechsolution.com. We will respond within 30 days and may ask you to verify your identity.
9. Data Retention
- Contact form messages: deleted after 12 months.
- Blog comments: kept while the article is live; deleted when the article is removed.
- Google Analytics data: 14 months, per GA4 default settings.
- Cookie consent records: 12 months.
- Server logs: 30 days, managed by our hosting provider.
10. Data Security
All pages on ITTechSolution.com are served over HTTPS, encrypting data between your browser and our server. Access to the WordPress admin area is limited to the site owner. We keep WordPress, themes, and plugins up to date to reduce security risks. No online system can guarantee absolute security, but we take these threats seriously and will notify affected users and relevant authorities promptly in the event of a data breach.
11. Children’s Privacy
ITTechSolution.com is not intended for children under 13 (or under 16 for EU/UK visitors). We do not knowingly collect personal data from children. If you believe a child has submitted personal information through this site, please contact us at support@ittechsolution.com and we will delete it immediately.
12. External and Affiliate Links
Our articles link to external websites such as Microsoft Support for informational purposes. Once you leave ITTechSolution.com, this Privacy Policy no longer applies. Some articles may include affiliate links, which will be clearly disclosed at the top of those pages. Using an affiliate link does not change the price you pay.
13. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, the Effective Date at the top of this page will change. For material changes, we will post a notice on the homepage for 14 days. Continued use of the site after any update constitutes acceptance of the revised policy.
14. Contact Us
For questions, data requests, or concerns about this Privacy Policy, please contact us:
| ITTechSolution.com Email: support@ittechsolution.com Contact form: ittechsolution.com/support-contact-us/ Response time: within 30 days |